Bischoff, Alexander, and Janine Dahinden. “Interpreting, Mediation and Mediation in Multilingual Basel Dealing With Diversity and Foreign Language Skills - Survey Among Leaders of Public Institutions”. Journal of Intercultural Communication, vol. 8, no. 1, Mar. 2008, pp. 1-09, https://doi.org/10.36923/jicc.v8i1.450.