Is Turnover Relationship to Performance Linear Or U-Inverted? A Systematic Literature Review

Diena Dwidienawati (1), Munawaroh Zainal (2), Dyah Gandasari (3)
(1) BINUS Business School, Bina Nusantara University, Jakarta, Indonesia, Indonesia,
(2) Faculty of Business and Communication, Swiss German University, Tangerang, Indonesia, Indonesia,
(3) Animal husbandry and animal welfare extension, Polbangtan Bogor, Bogor, Indonesia, Indonesia


Human resources and organizational culture are critical to the company's success. Employees who remain loyal to their employers will help the company grow with their knowledge and abilities in their field. Career stagnation, on the other hand, has drawbacks such as complacency, a lack of innovation, a lack of work culture, and a lack of diversity. The purpose of this study is to provide currently available studies related to turnover to see whether the relationship between turnover and performance is linear or U-inverted. This systematic review was conducted based on the Prisma Systematic Review. The data source for this systematic review was retrieved from the Scopus database using "turnover” and “performance" as keywords with a search period of 10 years (2012-2022). The results indicate that all of the existing literature shows that turnover has a significant and linear relationship with performance. No literature discusses the relationship between turnover and performance as U-inverted. The result contributes to the relationship between turnover rate and company performance.

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Diena Dwidienawati (Primary Contact)
Munawaroh Zainal
Dyah Gandasari
Author Biographies

Diena Dwidienawati, BINUS Business School, Bina Nusantara University, Jakarta, Indonesia

BINUS Business School, Bina Nusantara University, Jakarta, Indonesia

Munawaroh Zainal, Faculty of Business and Communication, Swiss German University, Tangerang, Indonesia

Munawaroh Zainal: Munawaroh is currently working as a lecturer in the faculty of business and communication, concentrating on hotel and tourism management at Swiss German university. Just recently, Munawaroh also helds the position of vice chairman of the business and management study program. She is a guest lecturer at International Management Institute (IMI) in Luzern, Switzerland, and has her doctorate degree in Management.

Dyah Gandasari, Animal husbandry and animal welfare extension, Polbangtan Bogor, Bogor, Indonesia

Dyah Gandasari: She completed her bachelor's degree as Bachelor's in Agriculture from Institute Pertanian Bogor (IPB).  She holds her master's degree in Agribusiness Management from Magister Management Agribisnis IPB.  Her doctoral degree in Communication was obtained Doctoral Program in IPB.  Currently, she is a faculty member at Polbangtan Bogor.  In the research field, she has published more than 20 publications in SCOPUS Listed Journal.  Her main research of interest includes communication development, information and communication technology, organizational behavior, etc.

Dwidienawati, D., Zainal, M., & Gandasari, D. (2023). Is Turnover Relationship to Performance Linear Or U-Inverted? A Systematic Literature Review. Journal of Intercultural Communication, 23(2), 109–119.

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