An Investigation into Undergraduate Students’ Readiness for Intercultural Written Communication in a Foreign Language

Tatiana V. Salynskaya (1), Irina G. Tuchkova (2), Arina A. Yasnitskaya (3)
(1) Institute of Human Resource Management, Social and Business Communications; State University of Management; 99, Ryazansky Prospekt str.; Moscow, 109542, Russia, Russian Federation,
(2) Institute of Human Resource Management, Social and Business Communications; State University of Management; 99, Ryazansky Prospekt str.; Moscow, 109542, Russia, Russian Federation,
(3) Institute of Human Resource Management, Social and Business Communications; State University of Management; 99, Ryazansky Prospekt str.; Moscow, 109542, Russia, Russian Federation


Employees’ ability to interact with international business partners in writing determines the success of their work, but difficulties conducting business correspondence in a foreign language complicate this process. The study aims to assess undergraduate students’ readiness for participation in intercultural written communication in a foreign language. The initial research data included the English language proficiency level for 169 undergraduate economics and management students and a list of difficulties performing written assignments. The study determined the degree of students’ awareness of how to write a business letter and readiness to conduct intercultural written communication. The level of the readiness was divided into high (8.88%), medium (66.27%), and low (24.85%). Such levels are enough for development of the students’ writing skills.

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Tatiana V. Salynskaya
Irina G. Tuchkova
Arina A. Yasnitskaya
(Primary Contact)
Salynskaya, T. V., Tuchkova, I. G., & Yasnitskaya, A. A. (2021). An Investigation into Undergraduate Students’ Readiness for Intercultural Written Communication in a Foreign Language. Journal of Intercultural Communication, 21(2), 70–81.

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