WAN, Y. N. “But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions. Journal of Intercultural Communication, London, U.K., v. 23, n. 4, p. 95–105, 2023. DOI: 10.36923/jicc.v23i4.344. Disponível em: https://www.immi.se/index.php/intercultural/article/view/wan-2023-4. Acesso em: 16 apr. 2024.