Investigating Communication Styles in Text-based CMC Using a Classification of Intention - A Comparison of Same-Culture and Different-Cultures Context
Abstract
We investigated how cultural differences influence communication style in text-based computer-mediated communication (CMC) and compared the context of communications within the same culture (Thai-Thai pairs) and different cultures (Thai-Japanese pairs and Thai-Chinese pairs) by examining significant differences in the number of text chats in each classification pertaining to intentions. The significant finding of this study is the large number of text chats in the Interrogation category in the context of different cultures. Results showed a significant difference in the number of text chats between Thai and Japanese participants in the Description and Interrogation categories. Further, we found a significant difference in the Interrogation classification between Thai and Chinese participants. The understanding of cultural differences in this work can be used to improve intercultural competencies.
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