An Investigation of Chinese Students´Difficulties in Intercultural Communication and its Role in Elt.

Hong Xiao (1) , Eleni Petraki (2)
1. ELT & Culture Department, Beijing Police College, Changping District, Beijing, China
2. School of Languages, International Studies and Tourism University of Canberra, Bruce, ACT, Australia.

Abstract

This study discusses the intercultural communication competence of Chinese students who were studying at an Australian University. The study specifically explores the frequency of interactions between Chinese students and students from other countries; the difficulties they encountered and the reasons they attributed to these difficulties. Research results, derived from questionnaires and interviews, reveal that the Chinese students encountered many difficulties when interacting with students from other countries which they ascribed to lack of knowledge of intercultural communication, cultural shock and differences in nonverbal communication and politeness strategies. Findings suggest that intercultural communication skills should be an important component of English language teaching (ELT) in China particularly with the rapid globalization of English and its use in international business communication.

Full text article

Generated from XML file

References

Beamer, L. & Varner, I. (2001). Intercultural Communication in the Global Workplace. (2nd ed.). Boston, MA: McGraw- Hill/ Irwin. Google Scholar | WorldCat

Brown, J. D. (2001). Using Surveys in Language Programs. Cambridge: Cambridge University Press. Google Scholar | WorldCat

Cohen, L. & Manion, L. & Morrison, K. (2000). Research Methods in Education. (5th ed.). London, New York: Routledge. Google Scholar | WorldCat

Collier, M. J. (1997). Cultural identity and Intercultural Communication. In Larry A. Samovar & Richard E. Porter (eds). Intercultural Communication: A Reader. (8th ed.), (pp. 36-44). Belmont: Wadsworth Publishing Company. Google Scholar | WorldCat

Crystal, D. (1988). The English Language. London, England: Penguin Books. Google Scholar | WorldCat

Damen, L. (1987). Sandra J. Savignon, consulting editor. Culture learning: the fifth dimension in the language classroom. Reading: Addison-Wesley Publishing Company. Google Scholar | WorldCat

Gao, M, C. F. (2000). Influence of Native Culture and Language on Intercultural communication: the Case of PRC Student Immigrants in Australia. In Journal of Intercultural Communication. Issue 4. Accessed at website: http://www.immi.se/intercultural/. Google Scholar | WorldCat

Graddol, D. & Meinhof, U. H. (eds). (1999). English in a changing world - L'anglais dans un monde changeaut. Oxford : AILA. Google Scholar | WorldCat

Holliday, A., Hyde, M. & Kullman, J. (2004). Intercultural communication: an advanced resource book. London; New York: Routledge. Google Scholar | WorldCat

Holmes, P. (2004). Negotiating Differences in Learning and Intercultural Communication: Ethnic Chinese Students in a New Zealand University. In Business Communication Quarterly. 67 (3), 294-307. Google Scholar | WorldCat

Holmes, P. (2005). Ethnic Chinese students’ Communication with cultural others in a New Zealand University. In Communication Education. 54(4), 289-311. Google Scholar | WorldCat

Jandt, F. E. (1998). Intercultural Communication: An Introduction. Thousand Oaks, California; London: Sage. Google Scholar | WorldCat

Jandt, F. E. (2004). An introduction to Intercultural Communication: Identities in a global community. Thousand Oaks, California; London: Sage. Google Scholar | WorldCat

Liao, X. (1996). Developing Awareness of cross-cultural Communication. Accessed at website: http://www.eric.ed.gov/ERICDocs/data/ericdocs2/content_storage_01/0000000b/80/22/a1/95.pdf Google Scholar | WorldCat

Liu, J. (2001). Constructing Chinese Faces in American Classrooms. In Asian Journal of English Language Teachings. 11, 1-18. Google Scholar | WorldCat

Liu, Q. (2004). Seizing the Day: Chinese Students’ Use of the English-speaking Environment to Improve their English Communicative Competence. MA Dissertation. School of Languages and International Education, University of Canberra. Google Scholar | WorldCat

Lustig, M W. & Koester, J. (2003). Intercultural Competence: Interpersonal communication Across Cultures. (4th ed.). Boston: Allyn and Bacon Google Scholar | WorldCat

Lustig, M. W. & Koester, J. (2006). Intercultural competence: interpersonal communication across cultures. (5th ed.). Boston: Pearson. Google Scholar | WorldCat

McDonough, J & McDonough, S. (1997). Research methods for English language teachers. London: Arnold. Google Scholar | WorldCat

Nunan, D. (1992). Research methods in language learning. Cambridge; New York: Cambridge University Press. Google Scholar | WorldCat

Samovar, L. A. & Porter, R. E. (1995). Communication between Cultures. (2nd ed). Belmont: Wadsworth. Google Scholar | WorldCat

Samovar, L. A. & Porter, R. E. (1997). An introduction to intercultural communication. In L. A. Samovar & R. E. Porter (eds.). Intercultural communication: a reader. (8thed.). 5-26. Belmont, California: Wadsworth/Thomson Publishing Company. Google Scholar | WorldCat

Samovar, L. A. & Porter, R. E. (2001). Communication between cultures. (4th ed.). Belmont, California: Wadsworth/Thomson. Google Scholar | WorldCat

Samovar, L. A. & Porter, R. E. (2004). Communication between cultures. (5th ed.). Australia; Belmont, California: Wadsworth/Thomson. Google Scholar | WorldCat

Scollon, R. & Scollon, S. W. (2001). Intercultural communication: a discourse approach. (2nd ed.). Malden, Mass.: Blackwell. Google Scholar | WorldCat

The Educational Ministry of P.R.C. Website. (2004). Accessed at website: http://www.moe.edu.cn/edoas/website18/info4480.htm on 12 May, 2006 Google Scholar | WorldCat

Yao, L. (2004). The Chinese overseas students: An overview of the flows change. In 12th Biennial Conference: Population and Society: Issues, Research, Policy. 15-17 September, 2004—Canberra, Australia. Accessed at website: http://acsr.anu.edu.au/APA2004/papers/6C_Yao.pdf Google Scholar | WorldCat

Zhao, J. & Edmondson, N. (2005). Conscious Recognition of the Limitations of Human Knowledge as the Foundation of Effective Intercultural Communication. In Intercultural Communication. Issue 8. Accessed at website: http://www.immi.se/intercultural/ Google Scholar | WorldCat

Authors

Hong Xiao
Nelliexh@gmail.com (Primary Contact)
Eleni Petraki
Author Biographies

Hong Xiao

Hong Xiao is a Lecturer at Beijing Police College, China. She has 10 years experience in TEFL and taught English at various levels in China. She received her MA degree in Professional English from the University of Canberra. Her research focuses on TEFL practices and pedagogy in China and Intercultural Communication.

Eleni Petraki

Dr Eleni Petraki is a Lecturer at the University of Canberra, Australia, teaching sociolinguistics, linguistics and research methods in language teaching. She holds an MSc in Applied Linguistics from the University of Edinburgh and a PhD from the University of Queensland, Australia specialising in discourse analysis. Her research focuses on family communication, cross-cultural communication, talk in interaction, ethnicity and genre analysis and combines discourse analysis, conversation analysis and narrative analysis.

Xiao, H., & Petraki, E. (2007). An Investigation of Chinese Students´Difficulties in Intercultural Communication and its Role in Elt. Journal of Intercultural Communication, 7(1), 1-16. https://doi.org/10.36923/jicc.v7i1.434

Article Details

How to Cite

Xiao, H., & Petraki, E. (2007). An Investigation of Chinese Students´Difficulties in Intercultural Communication and its Role in Elt. Journal of Intercultural Communication, 7(1), 1-16. https://doi.org/10.36923/jicc.v7i1.434