3-D Negotiation in a Business Context Negotiation between Japanese and Americans

Junko Kobayashi (1) , Linda Viswat (2)
1. Junko Kobayashi Kansai Gaidai University
2. Linda Viswat Otemon Gakuin University

Abstract

This paper examines negotiation between Japanese and Americans in a business context from the comprehensive framework of 3-D negotiation. The three dimensions refer to tactics, deal design and setup, all of which are in play to reinforce each other’s effectiveness. Interviews were conducted with 32 Americans: Americans working presently or previously at a Japanese company, and those working at an American company who had experience negotiating with Japanese business people. Further interviews were carried out with 16 Japanese who had experience negotiating with American business people. The results demonstrate that successful negotiation depends greatly on advance preparation accompanied by a high level of intercultural sensitivity.

Full text article

Generated from XML file

References

Bennett, M.J. (1986). A developmental approach to training for intercultural sensitivity. International Journal of Intercultural Relations, vol.10, 179-196. Google Scholar | WorldCat

Bennett, J.M., & Bennett, M.J. (2004). Developing intercultural sensitivity: An integrative approach to global and domestic diversity. In D. Landis, J.M. Bennett, & M.J. Bennett (Eds.), Handbook of intercultural training (pp.147-165). Thousand Oaks: Sage. Google Scholar | WorldCat

Fisher,R., Ury,W., & Patton,B.(1991). Getting to yes: Negotiating agreement without giving in (2nd ed.). NY: Penguin Books. Google Scholar | WorldCat

Hall, E.T. (1977). Beyond culture. NY: Anchor. Google Scholar | WorldCat

Hall, E.T. (2000). Context and meaning. In L.A. Samovar, & R.E. Porter (Eds.), Intercultural communication: A reader (pp.34-43). Belmont, CA: Wadsworth. Google Scholar | WorldCat

Harvard Business School Press. (2004). Winning negotiations that preserve relationships. Boston: Harvard Business School press. Google Scholar | WorldCat

Jackson, P.Z., & MacKergow, M.(2002). The solution focus. London: Nicholas Brealey Publishing. Google Scholar | WorldCat

Kennedy, G.(2000).The new negotiating edge. London: Nicholas Brealey Publishing. Google Scholar | WorldCat

Lax, D.A., & Sebenius, J.K. (2006). 3-D negotiation: Powerful tools to change the game in your most important deals. Boston: Harvard Business School Press. Google Scholar | WorldCat

Malhotra, D., & Bazerman, M.H. (2007). Negotiation genius. NY: Bantam. Google Scholar | WorldCat

Mnookin, R.H., Peppet, S., & Tulumello, A. (1996). The tension between empathy and assertiveness. Negotiation Journal, 217-230. Google Scholar | WorldCat

Oohashi, H. (2007). Make nai koshojutsu [Art of non-losing negotiation]. Tokyo: Daiamondo. Google Scholar | WorldCat

Stone, D., Patton, B., & Heen, S. (2010). Difficult conversations: How to discuss what matters most. NY: Penguin Books. Google Scholar | WorldCat

Trompenaars, F. (1996). Riding the waves of culture: Understanding cultural diversity in business. London: Nicholas Brealey Publishing. Google Scholar | WorldCat

Ury, W. (1993). Getting past no: Negotiating your way from confrontation to cooperation. (Re. ed.). NY: Bantam. Google Scholar | WorldCat

Ury, W. (2007). The power of a positive no. NY: Bantam. Google Scholar | WorldCat

Withers, B., & Wisinski, J. (2007). Resolving conflicts on the job (2nd ed.). NY: American Management Association. Google Scholar | WorldCat

Authors

Junko Kobayashi
kjunko@kansaigaidai.ac.jp (Primary Contact)
Linda Viswat
Author Biographies

Junko Kobayashi

Junko Kobayashi is an associate professor at Kansai Gaidai University. She is the author of 10 English textbooks on intercultural communication.

Linda Viswat

Linda Viswat is a professor at Otemon Gakuin University where she teaches courses in intercultural communication. Her research has focused on sojourner adjustment, learning strategies of Japanese university students, motivation, and the development of a learning community.

Kobayashi, J., & Viswat, L. (2014). 3-D Negotiation in a Business Context Negotiation between Japanese and Americans. Journal of Intercultural Communication, 14(1), 1-06. https://doi.org/10.36923/jicc.v14i1.668

Article Details

How to Cite

Kobayashi, J., & Viswat, L. (2014). 3-D Negotiation in a Business Context Negotiation between Japanese and Americans. Journal of Intercultural Communication, 14(1), 1-06. https://doi.org/10.36923/jicc.v14i1.668

Most read articles by the same author(s)