Articles
-
Ethnocentrism and intercultural willingness to communicate - A study of New Zealand management students
Abstract: The author investigated the level of ethnocentrism and the willingness to communicate interculturally of management students (N = 438) at a university in New Zealand. The 22-item Generalized Ethnocentrism (GENE) scale and the 12-item Intercultural Willingness to Communicate (IWTC) scale were used. Results show that respondents were not highly ethnocentric and were moderate in their willingness to communicate with people from other cultures.... [...] Read more
Communication Apprehension, Self-Perceived Communication Competence, and Willingness to Communication in Singapore
Abstract: Based in the assertion that different cultures value aspects of communication differently, this study explored the position of Singapore on the continuum of communication apprehension (CA), self-perceived communication competence (SPCC), and willingness to communicate (WTC). Responses were obtained from 209 self-identified ethnic-Chinese born in Singapore and 105 Malay immigrants. The results revealed ethnic-Chinese to have low self-reported... [...] Read more
Silent but Brewing - Reactive Ethnicity and Interculturality among Chinese Students in Singapore
Abstract: The study takes an indirect approach towards the intercultural experience of migrants and explores how they perceive discrimination from host society and in turn stereotype it. Previous studies have highlighted how interculturality facilitates the adaptation of migrants in the host country. This study explores (i) how face-to-face (FTF) and mediated contact and perceived discrimination predict stereotyping, and (ii) how contact, perceived... [...] Read more
Negotiation Strategies Employed in Difficult Situations - Focus on Japanese and American University Students
Abstract: This paper deals with negotiation situations in which Japanese and American university students encounter difficulties, and compares and contrasts negotiation strategies employed by the two parties to resolve those problems. A preliminary survey and a new questionnaire extracted from the preliminary survey results were organized and distributed to both Japanese and American university students. The results based on a combination of... [...] Read more
A Reflection on Identities, Culture Models and Power
Abstract: We reflect on interrelationship patterns between cultures and identities, first focusing on what we mean by culture and then analysing four cultural models — monocultural, multicultural, intercultural and transcultural and their impact on identity construction. Pointing to the dangers of the monocultural model that promotes essentialist and homogenizing identity classifications, we discuss the specific weight of national identity in the... [...] Read more
Was Malinowski Norwegian? Norwegian Interpretations of Phatic Talk
Abstract: From time to time, there is a public debate in Norway about Norwegian lack of politeness. The most recent debate started with a female Norwegian-American reader’s letter to a Norwegian newspaper. Her critique especially targeted Norwegian lack of phatic talk (greetings and small talk) towards strangers; something that she thought was both arrogant and impolite. The corpus in this article is based on responses from the Norwegian... [...] Read more
Variation in Letters to Shareholders from British, Polish and Spanish Companies - A Comparative Study
Abstract: This study analyzes the moves and the communicative intentions in the letters to shareholders from selected British, Polish and Spanish companies, in order to provide data on variations in intercultural business communication within Europe, a field of research in need of growth. A qualitative approach was used to examine a corpus of letters from energy companies based in these three countries. The variations identified in the use of the... [...] Read more