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Open Access Article Intercultural Communication

The Invisible Bridge: How Foreign Tourism Professionals Foster Bridging Social Capital in Japan

Renata Andrea Szabo

101-115

Abstract Views : 3694

Download :737

10.36923/jicc.v25i2.1082

Abstract: This study investigates the role of foreign tourism professionals in Japan as key agents of bridging social capital within the tourism industry. These individuals serve as cultural mediators, interpreting Japanese traditions, social norms, and practices for international audiences while facilitating connections between local communities and global visitors. The research adopts a participatory observation approach, in which the author... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Sarah Ali Mohamed, Doris Lüken-Klaßen

110-120

Abstract Views : 907

Download :364

10.36923/jicc.v25i4.1264

Abstract: Global migration continues to reshape demographic and societal landscapes, requiring close attention to refugee integration and the intercultural communication it demands. This study aims to understand how social professionals navigate intercultural encounters with refugee families in the context of family education and counselling. Using a qualitative longitudinal design, we conducted repeated expert interviews with professionals from 33... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Intercultural Competence of Social Service Professionals Working with Migrants: Voices from Poland

Anna Linka

121–134

Abstract Views : 934

Download :281

10.36923/jicc.v25i4.1298

Abstract: Growing migration to Poland over the past decade has heightened the need for social service professionals to work effectively with culturally diverse populations. Although intercultural competence has been widely theorised in Western contexts, its application within Central and Eastern European institutional settings remains underexplored. This study seeks to examine how intercultural competence is understood and enacted by Polish social... [...] Read more

Open Access Article Intercultural Communication

When East Meets West: Polish Business Communication from a Cross-Cultural Perspective

Hanna Bulawka, Joanna Molek, Julita Wozniak

97-108

Abstract Views : 6173

Download :1345

10.36923/jicc.v23i2.188

Abstract: This paper investigates how foreign nationals living and working in Poland evaluate Polish colleagues’ communication in English and its effectiveness in international business. It identifies features of linguistic behaviour attributed to Polish business interactions. Five dimensions of cultural variability (directness, emotionality, power distance, confrontation, critical evaluation) are used as benchmarks and offer an observational framework... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Interpersonal Intercultural Adaptation Orientations: A Qualitative Study of Engineering Professionals

Brent Jesiek, Samantha Lapka, Kris Acheson, Franki Kung

19-31

Abstract Views : 980

Download :352

10.36923/jicc.v26i1.1324

Abstract: Professionals in engineering and many other fields are often expected to work on global teams, setting the stage for frequent interpersonal interactions that span cultural boundaries. To further investigate the nature of such experiences, the findings presented in this paper are based on data collected via interviews and focus groups with 23 technical professionals who had varying levels of exposure to intercultural teamwork. Using an... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Developing Intercultural Competence in International Education: A Qualitative Study of Training Needs in Spanish SMEs

Marina AguarelesmBautista, Almudena Nevado-Llopis, Maria Luisa Sierra-Huedo

135-148

Abstract Views : 950

Download :247

10.36923/jicc.v25i4.1266

Abstract: The international education sector requires professionals to collaborate daily with culturally diverse colleagues, clients, and partner institutions. While this diversity enriches organizational practice, it also generates recurring communication challenges that demand strong intercultural competence. In many Spanish small and medium-sized enterprises (SMEs), however, such competence is developed informally, without systematic training or... [...] Read more

Open Access Article Cultural Studies

Developing Senior Eccleasiastical Professionals’ Emotional and Cultural Intelligence - A Longitudinal Preliminary Case Study Research Investigation

Claude-Hélène Mayer, Rian Viviers, Aden-Paul Flotman, Detlef Schneider-Stenge

1018

Abstract Views : 504

Download :190

10.36923/jicc.v16i2.719

Abstract: Emotional intelligence (EI) and cultural intelligence (CQ) are constructs that have recently received much attention and have been investigated in work contexts. It is possible that a high EI and CQ both contribute generally to improved intercultural and interreligious understanding and dialogue. However, this relationship has hardly been researched in eccleasiastical contexts in Germany. This study investigates the development of EI and CQ... [...] Read more

Open Access Article Organizational Culture

How Culture Is Communicatively Constituted In Intercultural Healthcare Organizations: Leadership Sensegiving, Knowledge Sharing, And Employee Innovation

Ahmad Adeel, Ghulam Hussain, Ahmad Aziz Sheikh

32-43

Abstract Views : 443

Download :192

10.36923/jicc.v26i1.1409

Abstract: Healthcare organisations are increasingly intercultural workplaces in which leadership, knowledge sharing, and innovation are shaped through ongoing communicative negotiation across cultural differences. However, much existing research treats culture as a static background condition and under-theorises how leadership communication constitutes organisational realities. Drawing on intercultural communication theory, the communicative... [...] Read more

Open Access Article Intercultural Management

Cultural Intelligence in International B2B Negotiations: An Exploratory Study on the Role of Intercultural Competencies

Sameh Skhiri, Imed Zaiem , Abu Elnasr Sobaih, Hussein Edrees

36-48

Abstract Views : 3793

Download :1266

10.36923/jicc.v25i3.1162

Abstract: The aim of this study is to explore the role of cultural intelligence in international business-to-business (B2B) negotiations involving culturally diverse dyads. While intercultural competencies have been widely studied, the specific contribution of cultural intelligence, viewed both as a form of intelligence and a practical competence, remains underexplored in negotiation contexts. This study addresses this gap by investigating how cultural... [...] Read more

Open Access Article Intercultural Communication

Navigating Digital Resilience: High-Skilled International Migrants’ WeChat Use During The 2022 COVID-19 Shanghai Lockdown

Diandian Huang, Bei Ju

131-141

Abstract Views : 243

Download :97

10.36923/jicc.v26i1.1417

Abstract: The enabling and constraining roles of social media in crises motivate a dynamic approach to examining digital resilience, inherent in the interplay between technological properties and enabling conditions. To expand the literature on how migrant groups navigate digital resilience during the COVID-19 pandemic, this study uses the concept of affordances as an analytical lens to examine how high-skilled international migrants in China used... [...] Read more

Open Access Article Special Collections Globalisation or Glocalisation? Intercultural.....

Workers’ Perceptions Regarding Approaches To Intercultural Communication In The Workplace: A Study In A South African University

Maria Mushaathoni

174-188

Abstract Views : 4779

Download :1374

10.36923/jicc.v24i1.325

Abstract: The workforce in South Africa has seen significant transformation, with many organizations now collaborating with individuals from diverse cultural backgrounds. Cultural diversity influences behavior and interactions among employees, who may find it challenging to navigate communication with colleagues from different cultures. This article explores workers' perceptions of intercultural communication approaches in the workplace. Using a... [...] Read more

Open Access Article Intercultural Communication

Professional Mobility Experiences of Mobile Medical Professionals

Donata Lisaitė

1-15

Abstract Views : 403

Download :229

10.36923/jicc.v12i3.605

Abstract: Health professionals move for various reasons and for various periods of time, which entails consequences at various levels, ranging from governmental decisions regarding the policy of health mobility to shifts in mobile medical professionals’ attitudes towards sojourning. The present paper looks into the self-perceptions of working and living abroad of mobile medical professionals. An online questionnaire was conducted in order to gain an... [...] Read more

Open Access Article Intercultural Communication

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Abby Hamilton, Daniel G. J. Kuchinka

66-76

Abstract Views : 5110

Download :1076

10.36923/jicc.v22i4.45

Abstract: With a sample of 473 Filipino Americans in 35 states in the United States, this quantitative study was designed to investigate factors which surround Filipino Americans’ glass ceiling challenges in attaining higher-level positions in the workplace. The investigation explored the related variables, including years of management experience, adherence to two dimensions of Filipino cultural values (interpersonal norms and conservatism), and... [...] Read more

Open Access Article Communication

Persuasive Strategies in Email Marketing: An Analysis of Appeal and Influence in Business Communication

Ghaleb Rabab'ah, Sane Yagi , Sharif Alghazo, Rima Malkawi

12-25

Abstract Views : 6822

Download :1732

10.36923/jicc.v24i2.839

Abstract: This study examines the employment of persuasive strategies in informational emails that market products and/or services, illustrating how these strategies influence target customers and persuade them to make purchases. A corpus of 850 emails, encompassing over a million words, was compiled and analyzed using a mixed-method approach that integrated both quantitative and qualitative measures. The emails were collected between 2020 and 2021.... [...] Read more

Open Access Article Linguistics and Language

Linguistic And Sociocultural Adaptability In The Emergency And Rescue Field

Dalal S. Almubayei

183-201

Abstract Views : 937

Download :388

10.36923/jicc.v25i2.1136

Abstract: This study investigates Emergency Medical Services (EMS) in Kuwait, with a particular focus on the cultural awareness and communication adaptability of paramedics and Emergency Medical Technicians (EMTs). EMS professionals routinely engage with patients from diverse sociocultural, linguistic, and religious backgrounds, complexities that are further heightened by the urgent, high-pressure nature of emergency care. Given Kuwait’s unique... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Competence in Health Care: Development and Evaluation of a Multiprofessional Training

Heide Lindtner-Rudolph, Vera Mohwinkel, Mike Mösko

237-249

Abstract Views : 1536

Download :649

10.36923/jicc.v25i2.1067

Abstract: Culturally and linguistically diverse patients face an increased risk of developing mental health disorders due to pre- and post-migration stress and are more likely to experience unequal medical treatment and higher rates of misdiagnosis, contributing to a persistent treatment gap. Cultural competence training has been shown to improve the quality of care for these patient populations. This study aimed to develop and implement a... [...] Read more

Open Access Article Intercultural Communication

International career aspirations: Can multicultural personality traits predict the interest in working abroad?

Ana Carballal-Broome, María-José Pinillos

11-21

Abstract Views : 3149

Download :830

10.36923/jicc.v22i2.35

Abstract: The business world is faced with the need to create new strategies in order to identify a global mentality and an international motivation in professionals who hardly work anymore in monocultural environments. This study investigates the characteristics of international career aspirations in order to identify multicultural personality traits that may predict interest in working abroad. An empirical research has been carried out with 243... [...] Read more

Open Access Article Intercultural Communication

Interpreters in Intercultural Health Care Settings: Health professionals’ and professional interpreters’ cultural knowledge, and their reciprocal perception and collaboration

Ingrid Hanssen, Lise-Merete Alpers

1-17

Abstract Views : 1275

Download :346

10.36923/jicc.v20i2.500

Abstract: To learn how health professionals and interpreters perceive each other and collaborate. Based on this discuss the role of professional interpreters. Method : Narrative interviews with nurses, focus group interviews and questionnaire studies of medical nurses, psychiatric health professionals, and professional interpreters. Findings : Communication problems may be caused by language and by different horizons of understanding, medical... [...] Read more

Open Access Article Intercultural Communication

Vietnamese Perceptions of (Im)politeness through Their Narratives of Medical Encounters with Native English-Speaking Doctors during Postgraduate Study abroad

Dr. Pham Thi Hong Nhung, Thai Thi Thanh Tuyen

34-46

Abstract Views : 1560

Download :747

10.36923/jicc.vi.1259

Abstract: This study examines how Vietnamese postgraduate students interpret (im)politeness during clinical consultations with doctors in English-speaking countries. Drawing on narrative reflective reports from 14 Vietnamese university academics who completed their doctoral studies in TESOL and Applied Linguistics abroad, the research analyzes participants’ retrospective accounts of critical medical encounters in which they evaluated native... [...] Read more

Open Access Article Intercultural Communication

Adopting a Critical Intercultural Communication Approach to Understanding Health Professionals’ Encounter with Ethnic Minority Patients

Kirsten Jæger

1-15

Abstract Views : 551

Download :243

10.36923/jicc.v12i2.595

Abstract: Even in the Scandinavian countries, where welfare resources such as education and healthcare are offered wholly or partly free of charge, health disparities between the majority populations and ethnic minority groups challenge the national healthcare systems. The knowledge levels of health professionals and their approach to ethnic minority patients influence the accessibility of healthcare and availability of health prevention resources of... [...] Read more

Open Access Article Intercultural Communication

Culturally Congruent And Linguistically Correct Translations Of Proms As A Basis For Communication In Healthcare

Lise-Merete ALPERS, Ingrid Hanssen

14-21

Abstract Views : 1976

Download :766

10.36923/jicc.v22i3.83

Abstract: Patient-reported outcome measures (PROMs) are questionnaires used in clinical settings to provide information of a patient’s health status. In encounters with ethnic minority patients, translations of these are needed. However, producing linguistically correct and culturally congruent translations of PROMs is complicated. The aim of the study was to investigate the challenges of translating PROMs according to standard translatory rules. The... [...] Read more

Open Access Article Intercultural Communication

You do not just translate your thought into another language - you translate the whole issue into that culture
Intercultural understanding in the experience world of Finnish technical professionals

Niina Valtaranta

1-18

Abstract Views : 464

Download :132

10.36923/jicc.v13i2.655

Abstract: The objective of the researchwas to examine the experience world of professionals in the field of technology as users of foreign languages to illustrate the general meaning structure in the agency of a foreign language user. The theoretical approach here is phenomenological. The fieldwork was carried out through thematic interviews with seven interviewees in a medium-sized Finnish engineering company with international operations. Through a... [...] Read more

Open Access Article Intercultural Communication

Communication Type In Trial: Ethnography Communication In Indonesian Criminal Courtroom Process

Aan Widodo

156-167

Abstract Views : 1224

Download :395

10.36923/jicc.v24i3.891

Abstract: The purpose of this study is to explore and describe the levels of communication that occur during criminal trials, specifically focusing on the indictment, examination, prosecution, and verdict hearings. Employing a qualitative approach, this research utilizes Dell Hymes' ethnography of communication framework to analyze courtroom interactions. Data were collected through interviews with nine informants and observations of trials at the... [...] Read more

Open Access Article Linguistics and Language

Domestication and Foreignisation in Translation Studies: A Bibliometric Analysis of WoS Core Journal Articles

Gang An

13-22

Abstract Views : 14071

Download :3725

10.36923/jicc.v24i4.933

Abstract: Translation plays a vital role in globalisation by acting as a bridge of cross-cultural communication. The current study investigated 232 published Web of Science (WoS) core journal articles on domestication and foreignisation concepts in translation studies in the past two decades through bibliometric analysis. Specifically, the evolution of the concepts with major research trends, burst detection, keyword timelines, and citation networks is... [...] Read more

Open Access Article Intercultural Communication

Digital Stress and Psychological Outcomes in Digital Natives and Digital Immigrants: A Systematic Literature Review

Yining Liu, Mohd. Khairie Ahmad

1-18

Abstract Views : 1225

Download :894

10.36923/jicc.v26i1.1202

Abstract: This SLR was conducted in the field of digital communication in the specific context of intercultural communication. The main purpose of this SLR was to assess studies on psychological outcomes, anxiety, self-efficacy, and social media fatigue (SMF) among digital natives and digital immigrants who use social media and experience social media overload (SMO). Unlike meta-analyses, which statistically combine effect sizes, the present study was... [...] Read more

Open Access Article Linguistics and Language

English as a Lingua Franca in Public Health Care Services The Spanish Challenge

Sonia Oliver

1-10

Abstract Views : 462

Download :171

10.36923/jicc.v15i3.705

Abstract: Throughout the last few decades, English has become the lingua franca for professionals in many fields. However, within the framework of health services in Spain, English does not seem to work as the main vehicle of communication among providers and users. Therefore, the goal of this study is to shed light into how and why certain categorization of languages frequently emerge and circulate in public health institutions. In this sense, our... [...] Read more

Open Access Article Intercultural Communication

Public authorities speak about immigrants

Elisabeth Elmeroth

1-16

Abstract Views : 374

Download :150

10.36923/jicc.v5i1.399

Abstract: In this article the discourse of immigrants at different authorities is studied. I have collected data from different authorities, the police authorities, the employment office, the social welfare service and the social insurance office in a medium-sized municipality in Sweden. Persons, who in their working as professionals meet immigrants, have answered an inquiry about feelings and thoughts about their meetings. With the data from these... [...] Read more

Open Access Article Intercultural Communication

The Practice of Intercultural Communication - reflections for professionals in cultural meetings

Iben Jensen

1-13

Abstract Views : 902

Download :616

10.36923/jicc.v3i2.387

Abstract: In this article I will argue that the globalisation process has carried two major implications for intercultural communication research: 1) It has provided a new target group; professional practitioners in multiethnic societies. 2) It has made 'cultural identity' one of the most important concepts in intercultural research. The challenge for intercultural research today is to provide analytical tools for the practitioners - tools which are... [...] Read more

Open Access Article Intercultural Communication

Crossing Linguistic Bridges: Unravelling the Art of Persuasion Among Albanian Writers in Greek

Alexandra E. Vasilopoulou, George S. Ypsilandis

117–127

Abstract Views : 701

Download :183

10.36923/jicc.v24i2.805

Abstract: Pragmalinguistic (PML) failure complicates intercultural communication in both productive and receptive modes. This paper attempts to unravel the persuasive strategies used by Albanians writing in Greek and further record the overall suitability score they received when assessed by Greek teachers (n=176). A protocol sample of extracted persuasive strategies was created to be used for further investigation, with respect to their suitability.... [...] Read more

Open Access Article Organizational Culture

Do Despotic Leadership and Workplace Incivility Predict Turnover Intention: A Mediation By Work-Family Conflict?

Shahid Mehmood, Nurul Sharniza Husin, Azelin Aziz

120-135

Abstract Views : 1907

Download :836

10.36923/jicc.v23i2.238

Abstract: The purpose of this study was to assess the effect of despotic leadership and workplace incivility on turnover intention among nurses in Punjab, Pakistan, by mediating the effect of work-family conflict. 573 questionnaires were distributed to nurses in Punjab, Pakistan's healthcare sector. SPSS was used to analyze the data, and Smart PLS was used to evaluate the model. The findings of the study reveal that despotic leadership and workplace... [...] Read more

Open Access Article Education Intercultural Management

Analysis of Intercultural Bilingual Education In Indigenous Communities: A Case Study In Regular Basic Education

River Chávez Santos, Yuri Reina Marín, Einstein Sanchez Bardales, Omer Cruz Caro, Angelica María...

218-236

Abstract Views : 2995

Download :1196

10.36923/jicc.v25i2.1138

Abstract: Intercultural Bilingual Education (IBE) seeks to provide an educational experience that respects and values the cultural and linguistic diversity of indigenous peoples. This study aimed to analyze the implementation of IBE across initial, primary, and secondary education levels in indigenous communities of the Amazon region. A qualitative methodology was employed, involving interviews with teachers at all three educational levels,... [...] Read more

Open Access Article Cultural Studies

Sustainable Digital Conservation of Local Performing Arts: A Model for Preservation, Innovation, and Audience Engagement

Long Cai, Ratanachote Thienmongkol, Ruethai Nimmoi

140-154

Abstract Views : 1159

Download :498

10.36923/jicc.v25i3.1174

Abstract: This study aimed to investigate how digital technology integration, community participation, and innovation in performance formats influence the sustainable digital conservation of local performing arts, with a specific focus on Choy Li Fut martial arts. It also explored the mediating role of perceived authenticity and the moderating effect of digital literacy in enhancing preservation effectiveness and audience engagement. A quantitative... [...] Read more

Open Access Article Intercultural Communication

Reducing Ethnocultural Bias in Assessing Students’ Intercultural Competence: An Emic-Etic Approach

Susan Goldstein

18-29

Abstract Views : 4059

Download :603

10.36923/jicc.v25i2.1069

Abstract: Intercultural competence (ICC) is now widely recognized as essential to living and working in an increasingly globalized and multicultural world. As a result, considerable attention and resources are devoted to programs for enhancing and assessing ICC, particularly within post-secondary institutions. Concomitantly, these efforts have spurred a massive increase in the volume of publications focused on fostering students’ ICC. Yet, recently,... [...] Read more

Open Access Article Intercultural Communication

Journalistic Tactic and Intercultural Deficit: Post-publication Audience Engagement in a Finnish News Case Study

Ilkhom Khalimzoda, Shomaila Sadaf, Sanne van Oosten

131-144

Abstract Views : 1307

Download :365

10.36923/jicc.v25i1.1025

Abstract: This study examines audience interaction under a Finnish news article on Facebook, scrutinizing the influence of clickbait headlines and their contribution to Intercultural divisions. Utilizing positioning theory and the concept of ‘othering,’ the research enriches our comprehension of media framing, post-publication gatekeeping, and audience conduct in the digital realm. The comment analysis indicates that the audience primarily reacts to... [...] Read more

Open Access Article Gender Studies

Teacher Educators’ Perceptions of Factors Influencing Gender Mainstreaming Implementation in University Teaching 30 Years after Beijing

Cristina Miralles-Cardona, Esther Chiner, Renáta Tichá, José M. Esteve-Faubel, Brian H. Abery,...

29-44

Abstract Views : 4491

Download :350

10.36923/jicc.v25i1.1005

Abstract: This study explores the perceptions of teacher educators at a public higher education institution in Alicante, Spain, regarding the implementation of gender mainstreaming (GM) in university teaching. Addressing a historically under-researched area, the research examines the impact of GM policies on teacher education programs and identifies barriers to the effective integration of a gender-responsive approach. Using qualitative methods,... [...] Read more

Open Access Article Communication

Trend Research Of Rural Broadcasting On Communication Science Based On Bibliometric Approach

Dian Wardiana Sjuchro

33-44

Abstract Views : 2630

Download :797

10.36923/jicc.v23i1.110

Abstract: Rural broadcasting is an important tool for providing development-focused messages to rural populations. Research on this topic is necessary for creating informed proposals for rural broadcasting legislation. According to a bibliometric study by Evangelos M. Pallis of Hellenic Mediterranean University, the most common sources of research on rural broadcasting are M/C Journal, IEEE Transactions on Broadcasting, and Media Culture & Society... [...] Read more

Open Access Article Intercultural Communication

Assessing Intercultural Competence: The Case of EFL Pre-Service Teachers in The Mexican Context

Elizabeth Margarita Hernández-López , Patricia Núñez-Mercado, Lilia Sulema Bórquez-Morales

84-96

Abstract Views : 2596

Download :765

10.36923/jicc.v24i4.974

Abstract: This research explores the intercultural competence of Mexican pre-service English language teachers, focusing on the dimensions of attitude, knowledge, skills of interpreting and relating, skills of discovery and interaction, and critical cultural awareness. Using a comprehensive model of intercultural competence as a theoretical framework, the study adapted a self-report questionnaire to assess these dimensions within a non-multicultural... [...] Read more

Open Access Article Intercultural Communication

Contribution of Sharia Accounting Characters in Anti-Corruption Culture

Agus Arwani, Suparna Wijaya, Muhammad Fadila Laitupa, Muh. Sabir Mustafa, Mochamad Heru Riza...

77-85

Abstract Views : 2648

Download :267

10.36923/jicc.v22i4.46

Abstract: This research aims to examine the values inherent in sharia accounting to aid in the development of anti-corruption culture concepts. This article employs the literature review technique. The literature approach is a data-gathering technique often employed in social research to retrace historical data. This research demonstrates that Sharia accounting’s character values may be utilized to develop anti-corruption accounting culture. Using the... [...] Read more

Open Access Article Linguistics and Language

Studying English Among Economics Students in the Context of Global Cross-Cultural Communication

ZuoYuan Liu, Ainash Alzhanova, Aizhan Smailova, Olga Pavlovskaya, Olga Sakhno

250-265

Abstract Views : 840

Download :392

10.36923/jicc.vi.1141

Abstract: The primary objective of any Business English course is to equip learners with the communicative competence required for professional environments. Accordingly, this study aimed to design and evaluate a technology-enhanced educational intervention to improve Business English proficiency among undergraduate economics students. Employing an action research methodology, the study was supported by post-tests, student surveys, and descriptive... [...] Read more

Open Access Article Intercultural Communication

Organizational Ethnography Analysis: Participation of Islamic Religious Leaders in Handling Covid-19 through Integrative Communication

Nurhayani Saragih, Suraya Mansur, Ellys Lestari Pambayun, Topikurohman Topikurohman

27-40

Abstract Views : 1546

Download :427

10.36923/jicc.v23i4.163

Abstract: This study aims to explain the participative actions of researchers (ethnographers) in synergising culture and values between Public Relations Officers from the Bogor City Government, West Java, Indonesia, and Islamic religious leaders in handling the Covid-19 pandemic through integrated communication. The research method used is organisational ethnography to identify and find sociocultural barriers between informants (public relations... [...] Read more

Open Access Article Communication

Process of Inclusion of Students From Ethnic Communities In Conventional University Education

River Chávez Santos, Yuri Reina Marín, Angelica María Carrasco Rituay, Einstein Sánchez Bardales,...

97-114

Abstract Views : 2617

Download :888

10.36923/jicc.v24i4.920

Abstract: This study aimed to analyze the inclusion process for students from the Awajún and Wampis ethnic communities within conventional university education in Peru. A case study design with an interpretative qualitative approach was employed. Data were collected using semi-structured, in-depth interviews with five students—three from the Awajún community and two from the Wampis community—selected through convenience sampling. Additionally, two life... [...] Read more

Open Access Article Communication

The Power of Virality: Source Credibility, Moral Emotions, and Social Engagement Driving Public Mobilization in ‘Peringatan Darurat’ Videos

Yoma Bagus Pamungkas, Yuwanto, Muhammad Adnan, Nurul Hasfi, Richiana Hapsari

25-35

Abstract Views : 1428

Download :709

10.36923/jicc.v25i3.1115

Abstract: Public mobilization through digital media is reshaping civic participation worldwide, yet the underlying mechanisms remain underexplored in non-Western, collectivist societies. This study examines the viral video Peringatan Darurat, narrated by journalist Najwa Shihab, which triggered mass protests across Indonesia in response to proposed amendments to the Regional Head Election Law (UU Pilkada). Drawing on an integrative framework that... [...] Read more

Open Access Article Organizational Culture

Cross-Cultural Career Paths: Analyzing Traditional and Boundaryless Orientations Among Expatriates in Saudi Arabia's Banking Sector

Saeed T. Alshahrani

104-118

Abstract Views : 1428

Download :309

10.36923/jicc.v24i3.887

Abstract: This study aimed to investigate differences in dominant career orientations between self-initiated expatriates (SIEs) and company-assigned expatriates (AEs). Schein’s career model provides a theoretical framework to investigate differences in career preferences and orientations between SIEs and AEs. This paper builds career constructs by dividing the eight career anchors into two groups (boundaryless and traditional-oriented anchors). The... [...] Read more

Open Access Article Intercultural Communication

Analyzing “Threat” in Asylum Reception: Context, Materiality and Institutional Texts in High-Stakes Intercultural Communication

Eila Isotalus

58-71

Abstract Views : 945

Download :253

10.36923/jicc.vi.1269

Abstract: Traditional theories of intercultural communication often overlook the multiplicity of interpretations and the influence of power, materiality, and institutional structures on everyday interactions. In high-stakes environments such as asylum reception, communication is shaped by broader political, economic, and social systems that structure both professional practices and interpersonal relations. This study examines how intercultural... [...] Read more

Open Access Article Intercultural Communication

Intercultural Communication in Letters of Recommendation

Jing LIU

1-09

Abstract Views : 451

Download :244

10.36923/jicc.v7i1.432

Abstract: The letter of recommendation (LR) as a means to communicate across different cultures for the purpose of applying for entering a university can be problematic. Using contrastive rhetoric analytic framework, this paper compares LRs written by Chinese and English native speaker professionals. Discussion of culturally situated interpretations of the LRs is based on interviews with university professors who have been on the admission committee.... [...] Read more

Open Access Article Intercultural Communication

RETRACTED ARTICLE: User Experience–Driven Design of a Digital Bamboo Weaving Interface for Intangible Cultural Heritage Preservation

Ziwei Yu, Yuandi Jiang, Kalyna Pashkevych, Zheng Wei, Zhiyun Du

47-57

Abstract Views : 1469

Download :409

10.36923/jicc.vi.1204

Abstract: Most existing digital platforms for Intangible Cultural Heritage (ICH) suffer from low user engagement, limited interactivity, and insufficiently emotional or immersive content, factors that hinder their potential to sustain and promote traditional crafts. This study designs and evaluates a culturally informed bamboo weaving interface for ICH by integrating the Garrett User Experience (UX) Model with selected visual communication principles.... [...] Read more

Open Access Article Education Intercultural Communication

The Role of Liberal Arts Courses on Students’ Multicultural Attitude And Entrepreneurial Motivation In The Tourism Sector

Hongyu Chen, Yaoping Liu, Wannaporn Siripala, Junaidi Junaidi

116-126

Abstract Views : 1030

Download :378

10.36923/jicc.v25i3.1207

Abstract: China is a culturally diverse country with a significant population of ethnic minority groups. In recent years, the government has emphasized tourism as a strategic tool for fostering education and entrepreneurial awareness, particularly among Generation Z. This study aims to investigate the extent to which liberal arts courses influence students’ multicultural attitudes and entrepreneurial motivation in the tourism sector. The research... [...] Read more

Open Access Article Intercultural Communication

The Silent Signal: A Mirror Leadership and Intercultural Communication Beyond Strategic Boundaries

Muhammad Atif Bashir, Saeed Banihashemi, Muhammad Taimoor, Mohammad Fakhrul Islam, Katalin Szabó

115-130

Abstract Views : 304

Download :159

10.36923/jicc.v26i1.1328

Abstract: The post-pandemic work environment has intensified emotional strain, hybrid-work fatigue, and cognitive disengagement, making it increasingly difficult for leaders to sustain trust and authentic engagement in diverse, digitally disrupted teams. Existing leadership models emphasize cognition and behavior but overlook the real-time emotional, relational, and physiological processes that shape contemporary managerial dynamics. This study... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Influence of Education 4.0 on English Language Instruction in Telangana’s Engineering Institutions

Vaddi Srivani, Anandhan Hariharasudan

50-57

Abstract Views : 1543

Download :526

10.36923/jicc.v23i2.165

Abstract: The current study focuses on the effects of English language instruction using Education 4.0 in Telangana's engineering institutions. Telangana has many educational facilities that offer Education 4.0, or technology-based learning. It fosters creativity in education. At the fundamental level, students can learn by being provided with a self-learning opportunity. The majority of the subjects were learned through Education 4.0. As a result,... [...] Read more

Open Access Article Intercultural Communication

"For Them, The Hijab Means Dangerous Arabs" – Between Policy And Practice: Challenges In Implementing The Integration Of Arab Teachers In Hebrew Schools

Dolly Eliyahu-Levi, Avi Gvura

127-139

Abstract Views : 1284

Download :406

10.36923/jicc.v25i3.1186

Abstract: This study investigates the challenges associated with implementing the Israeli Ministry of Education’s policy to integrate Arab female teachers into Hebrew-speaking schools, guided by Social Identity Theory and Realistic Conflict Theory. Employing a qualitative-phenomenological approach, the research is based on semi-structured, in-depth interviews with 23 teachers (14 Jewish and 9 Arab) working across various levels of the Hebrew education... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Exploring the Impact of AI on The EFL Context: A Case Study of Saudi Universities

Abdalilah. G. I. Alhalangy , Mohammed AbdAlgane

41-49

Abstract Views : 10354

Download :3018

10.36923/jicc.v23i2.125

Abstract: This research aims to determine whether or not it is possible to use artificial intelligence (AI) in English for speakers of other languages (ESOL) courses and review previous research pertinent to artificial intelligence in EFL/ESL instruction to present a comprehensive picture of the current degree of artificial intelligence in EFL/ESL instruction. Utilization of intelligent teaching systems, self-regulated learning, virtual reality,... [...] Read more

Open Access Article Intercultural Communication

Rewriting Chinese Women through Western Eyes: A Postcolonial-Feminist Re-reading of Pearl S. Buck’s All Men Are Brothers

Zichen Zhao

83-92

Abstract Views : 1741

Download :1302

10.36923/jicc.v25i3.1168

Abstract: This study examines Pearl S. Buck’s English translation of Shui Hu Zhuan (All Men Are Brothers) through a contextual, paratextual, and textual lens, with particular focus on her ideological positioning as a Western female translator depicting Chinese women. Grounded in postcolonial feminist theory, the research aims to explore how Buck’s bicultural identity and ideological stance influenced her translation choices, especially in the... [...] Read more

Open Access Article Intercultural Communication

The Role of Political Public Relations In Enhancing Voter Engagement: 2020 Jordanian Parliamentary Election As A Case Study

Sarah Ahmad Okour, Khalaf Lafee Alhammad

57-73

Abstract Views : 3475

Download :341

10.36923/jicc.v25i2.1063

Abstract: Why do political messages so often fail to persuade voters and increase voter turnout, and what does this reveal about voter decision-making? In Jordan, scholars and journalists have long highlighted the challenges associated with low voter turnout in parliamentary elections. However, the media framing techniques intended to engage voters, the reasons these frames have failed—particularly in mobilizing youth participation in the 2020... [...] Read more

Open Access Article Linguistics and Language

9E Learning And Teaching Model And Its Application In Higher Secondary Education School System

khalid Javed Assi; Norazlinda Binti Saad, Surendran A/L Sankaran

45-54

Abstract Views : 3893

Download :1177

10.36923/jicc.v23i1.127

Abstract: The purpose of this study was to implement the 9E Learning and Teaching Model (9E LTM). The impact of Critical Thinking Skills (CTS), analysis, and inference on students' statistics achievement observed through constructivist theory. A population of higher secondary school statistics students and a sample from this study were drawn, from randomly selected higher secondary public schools in four native areas of Punjab province, Pakistan, in... [...] Read more

Open Access Article Intercultural Communication

Language Learning And Peace: Does Multilingual Experience Contribute To Reducing Nationalistic Sentiments? A Structural Equation Model And Fuzzy Set Analysis

Yuzhe Gary Sun, Susanne M Reiterer

72-88

Abstract Views : 1029

Download :295

10.36923/jicc.v25i4.1251

Abstract: Amid the resurgence of exclusionary nationalism and intercultural tensions, understanding how linguistic diversity shapes social attitudes has become increasingly vital. This study investigates how multilingual experience influences nationalism-related affective orientations among Chinese participants, focusing on the ways in which multilingual exposure interacts with mental aggression and intercultural communicative attitudes to shape... [...] Read more

Open Access Article Intercultural Communication

Social Media Communication And Framing of The Gaza Conflict: Impact On Public Opinion

Ahmad Alsharairi, Hana Abdul-Rahman Al-Souob, Mohammad Farouq AlQadi, Sora Mohammad Shatnawi

73-82

Abstract Views : 4455

Download :2092

10.36923/jicc.v25i3.1153

Abstract: This study investigates the framing of the Gaza conflict on social media in Jordan and its impact on public opinion. By employing qualitative methods, it explores the emotional, political, and ideological underpinnings of digital discourse through in-depth interviews with Jordanian social media users, journalists, and political analysts. The findings reveal that online conversations predominantly center on humanitarian and moral matters;... [...] Read more

Open Access Article Cultural Studies

Respect For Race and Culture In a Modern Feminist Society: An Analysis of Beauty Product Advertising Messages on Instagram

Zinggara Hidayat, Amanda Lasha Budiman, Yudi Pratama, Shinta Mursiati Annisa, Desri F. N....

82-94

Abstract Views : 3596

Download :1142

10.36923/jicc.v23i2.114

Abstract: This research aims to analyze how beauty brands communicate their messages through Instagram advertisements and determine whether Indonesian beauty standards have changed. This research uses a qualitative approach because it is still uncommon for a qualitative approach that analyzes how and why messages are formulated in beauty advertising. This research also uses a semiology analysis method to explore the meaning of communication messages... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Development of International Students’ Career Competencies Through Language Learning

Katrine Sonnenschein, Dr. Ragnhild Wiik

14-22

Abstract Views : 1448

Download :360

10.36923/jicc.vi.1231

Abstract: A large number of international students consider pursuing a career in Norway after completing their studies in the country. This study investigated the significance of learning Norwegian for international business school students’ career competencies in relation to working in Norway. A qualitative approach was employed, using semi-structured individual interviews and thematic analysis. The sample comprised 15 first-year international... [...] Read more

Open Access Article Linguistics and Language

A Search for a Common Thread: Iranian, Afghan, and Tajik EFL Students' Perceptions of Academic Misconduct

Rasoul Mohammad Hosseinpur, Reza Bagheri Nevisi, Ahmad Nawab Sultani

13-23

Abstract Views : 1459

Download :526

10.36923/jicc.v23i1.91

Abstract: The paucity of studies on plagiarism in some under-explored contexts, such as Afghanistan and Tajikistan, highlight the necessity of conducting this study. To this end, 200 Iranian, 185 Afghan, and 170 Tajik EFL students, who share certain commonalities regarding culture and language, participated in the study. The iThenticate (2013) questionnaire and two essay-type questions on the main reasons for committing plagiarism and possible ways to... [...] Read more

Open Access Article Intercultural Communication

An Intercultural Communication Management Framework For Culturally Diverse Organisations

Maria Mushaathoni

23-33

Abstract Views : 3644

Download :1259

10.36923/jicc.vi.1227

Abstract: In the context of increasing globalisation and workforce diversity, organisations face growing challenges in fostering effective intercultural communication, collaboration, and cohesion among employees from varied cultural backgrounds. Poor intercultural communication can lead to conflict, misunderstanding, and decreased organisational performance. This study aims to propose a comprehensive Intercultural Communication Management Framework... [...] Read more

Open Access Article Intercultural Communication

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

Yau Ni Wan

95-105

Abstract Views : 2297

Download :727

10.36923/jicc.v23i4.344

Abstract: Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers... [...] Read more

Open Access Article Cultural Studies

Semantic Knowledge Graphs for Intercultural and Ethnographic Diversity in the Greater Mekong Subregion

Wirapong Chansanam, Lan Thi Nguyen, Chunqiu Li, Christopher Khoo Soo Guan

11-24

Abstract Views : 1078

Download :643

10.36923/jicc.v25i3.1161

Abstract: This study aims to design, develop, and evaluate a semantic knowledge graph (KG) and web application that ethically and effectively represents the ethnographic diversity of 375 ethnic groups across Thailand, Laos, Myanmar, Cambodia, Vietnam, and China. Addressing the limitations of conventional Knowledge Organization Systems (KOS), the project integrates semantic web technologies with community-informed data to capture complex relationships... [...] Read more

Open Access Article Intercultural Communication

The Interplay between Social Media and Cultural Adjustment: Analysis of the Subjective Well-Being, Social Support, and Social Media Use of Asian International Students in the U.S.

Ming Xie , Chin-Chung Chao

22-32

Abstract Views : 5405

Download :1350

10.36923/jicc.v22i2.37

Abstract: This research focuses on social media use by Asian international students in the U.S. and its impacts on their subjective well-being, social support, and cultural adjustment. In-depth interviews were conducted with 17 international students from six Asian countries who are studying in a Midwestern University in the U.S. The research finds that social media helps to compensate Asian international students for the loss of social support and... [...] Read more

Open Access Article Intercultural Communication

Diversity Contact: The Relationship of Positive and Negative Intergroup Contact with Assimilation and Multiculturalism

Petia Genkova, Henrik Schreiber

164-182

Abstract Views : 1172

Download :540

10.36923/jicc.v25i2.1096

Abstract: The present study investigates how positive and negative intergroup contact experiences relate to attitudes toward multiculturalism and assimilation, and examines whether these relationships are mediated by intergroup anxiety, intergroup threat, and pro-diversity beliefs. A secondary analysis was conducted using cross-sectional survey data from a sample of German university students. Structural equation modeling was applied to test the... [...] Read more

Open Access Article Intercultural Communication

Communication in product development in an alliance setting

Sten Jönsson, Anders Edström, Urban Ask

1-15

Abstract Views : 376

Download :218

10.36923/jicc.v1i1.351

Abstract: This paper deals with communication across functional and cultural borders in product development in an alliance context. It shows how the multiple levels of co-ordination in an alliance increase complexity. Product development takes place in meetings in a nexus of meetings. Communication is studied by the use of video. Sequences from such recordings are played back to participants who assist in the interpretation of communicative situations.... [...] Read more

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